FAQ
1. How long does shipping take?
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Processing: 3-7 business days for in-stock items.
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Shipping: Small items via parcel: 5-10 days; sofas and TV cabinets via freight: 7-20 business days. You'll receive tracking and the carrier will contact you to schedule delivery.
2. What are shipping costs?
Calculated at checkout based on size/weight. Sofas and TV cabinets have separate freight charges. Free shipping on qualifying orders.
3. Do you ship outside the contiguous US?
Currently, only to the contiguous 48 states.
4. Do items require assembly?
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Sofas: Yes, most require assembly (attaching legs, back cushions, or sections). Often requires two people.
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Coffee Tables: Yes, require assembly (attaching legs or hardware).
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TV Cabinets: Yes, require assembly (attaching legs, doors, shelves, handles).
5. What types of sofas do you offer?
| Type | Best For | Features |
|---|---|---|
| Sectionals | Large spaces, entertaining | Modular, chaise options |
| Sleeper Sofas | Guest rooms, multifunction | Pull-out bed |
| Reclining Sofas | Comfort, movie nights | Power or manual recline |
| Fabric Sofas | Everyday use | Various colors, easy care |
6. What types of coffee tables do you offer?
| Type | Features |
|---|---|
| Lift-Top Tables | Hidden storage, adjustable height |
| Storage Coffee Tables | Drawers, shelves, or cubbies |
| Nesting Tables | Space-saving, multiple surfaces |
| Round/Oval Tables | Kid-friendly, soft edges |
7. What types of TV cabinets do you offer?
| Type | Features |
|---|---|
| Media Consoles | Open shelving, cable management |
| Corner TV Stands | Space-saving |
| Wall Units | Full entertainment systems |
| Floating TV Stands | Modern, wall-mounted |
8. What materials are used?
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Sofas: Hardwood frames, foam cushions, fabric or leather upholstery.
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Coffee Tables/TV Cabinets: Wood, engineered wood (MDF), metal, glass.
9. What is the weight capacity?
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Sofas: 250-600 lbs per seat; check product specs.
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Tables/Cabinets: Varies; top shelf weight limits specified.
10. How do I care for my furniture?
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Sofas: Vacuum regularly; spot clean with mild detergent; professional cleaning recommended.
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Wood: Dust with dry cloth; wipe spills immediately; use coasters.
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Glass: Clean with glass cleaner; soft cloth.
11. What if my furniture arrives damaged?
Inspect immediately. For freight deliveries, note damage on receipt before signing. Contact us within 48 hours with photos. Keep all packaging.
12. What payment methods do you accept?
Visa, Mastercard, Amex, Discover, PayPal, Apple Pay, and financing options (Affirm/Klarna).